Website accessibility

This accessibility statement applies to North East Museums' website: https://www.northeastmuseums.o... 

This website is run by East Museums. We want as many people as possible to be able to use this website. For example, you should be able to: 

• zoom in up to 400% without the text spilling off the screen  

• navigate most of the website using a keyboard  

• navigate most of the website using speech recognition software  

• listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)  

We have also tried to make the website text as simple as possible to understand.  

AbilityNet provides advice about making your device easier to use if you have a disability.

We know some parts of this website are not fully accessible. For example: 

• some PDF documents may not be fully accessible to screen reader users  

• some older images may not have sufficiently descriptive alternative text  

• some embedded third-party content may not be fully accessible  

• some form fields or interactive elements may not always provide sufficient information to assistive technologies  

• some colour contrast issues may exist on older pages or legacy content  

 We are working to identify and resolve accessibility issues as part of our ongoing website improvements. 

If you find any problems not listed on this page or think we are not meeting accessibility requirements, please contact us: communications@northeastmuseums.org.uk. 
 

When reporting an issue, please include: 

• the page URL

• a description of the problem  

• the assistive technology you were using, if applicable

If you need information on this website in a different format, such as: 

• accessible PDF  

• large print  

• easy read  

• audio recording  

• braille  

Please contact us using the details above. We will consider your request and respond within a reasonable timeframe. 

We are always looking to improve the accessibility of this website. If you encounter any accessibility barriers, please let us know using the contact details above. 

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. If you are not satisfied with our response to your accessibility concern, you can contact the Equality Advisory and Support Service (EASS).

North East Museums is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.  

This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) version 2.2 AA standard due to the non-compliance and exemptions listed below.

Non-accessible content 

The content listed below is non-accessible for the following reasons:

Non-compliance with the accessibility regulations 

• Some images do not have appropriate alternative text. This fails WCAG 2.2 success criterion 1.1.1 (Non-text Content).  

• Some form fields are not correctly associated with labels. This fails WCAG 2.2 success criterion 1.3.1 (Info and Relationships).  

• Some interactive components cannot be fully operated using a keyboard. This fails WCAG 2.2 success criterion 2.1.1 (Keyboard).  

• Some pages contain insufficient colour contrast between text and background. This fails WCAG 2.2 success criterion 1.4.3 (Contrast Minimum).  

• Some links do not clearly describe their purpose. This fails WCAG 2.2 success criterion 2.4.4 (Link Purpose).  

 We are working to address these issues as part of our accessibility improvement programme. 

Content outside the scope of the accessibility regulations 

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they are not essential to providing our services. 

This statement was prepared on: 1 June 2026 

It was last reviewed on: 1 June 2026 

How we tested this website 

This website was last tested on: 1 June 2026

Testing was carried out by: North East Museums and PagePlay Ltd  

The most used pages and key user journeys were tested against WCAG 2.2 AA standards, using a combination of:

• automated accessibility testing tools  

• keyboard-only testing  

• screen reader testing  

• manual accessibility checks