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Visit Hexham Old Gaol

Everything you need to help you plan a great day out to Hexham Old Gaol.

Opening times

OPENING HOURS: 

20 July - 28 August: Monday - Sunday, 10am - 4pm 

Please note: Our regular open hours thereafter are: Wednesdays - Sunday, 10am-4pm.


Hexham Old Gaol, Hall Gate, Hexham, NE46 1XD

Tel: (0191) 277 2422 Email: info@hexhamoldgaol.org.uk

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Admission

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Prices and booking

Adults (18 or over) - £8 (£7 without optional donation)

Concession (over 60s, disabled visitors* and Student Card holders) - £7 (£6 without optional donation) 

Under 18s - free 

* Free admission for accompanying carers 

Your ticket is an Annual Pass, which allows you to enjoy unlimited repeat visits for the next 12 months. 

You can purchase your Annual Pass on the day of your visit from the Welcome Desk, we accept cash and card payments. 

You can buy a day admission in our online shop and convert it to an Annual Pass on your next visit to Hexham Old Gaol free of charge. 

If you gift an Annual Pass, it isn't activated until their first visit to us. 


Group visits

Group bookings and coach tours are welcome. 

Advance bookings and coach tours benefit from: 

  • Concession group admission rates
  • Free group leader admission 
  • Free driver admission 
  • Guided tour times can be arranged outside of our usual tour times if required (we recommend this for larger groups) 

Group visits from care homes with accompanying carers are entitled to free visits but must book in advance. 

To book, please telephone (0191) 277 2422 or email info@hexhamoldgaol.org.uk 

To book a school group visit please see our Learning page. 

There is a coach dropping off point at Hexham Abbey and level access from there to the museum. 

Pay and display coach parking can be found at Wentworth Car Park.

Visitor information

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Gift shop 

There is a small gift shop next to the Welcome Desk. You can also visit our online shop


Lifts

There is a wheelchair accessible glass lift which takes visitors to all floors. 

Visitors can view the Dungeon from the glass lift by pressing the 'D' button. The doors will not open, and visitors will hear a 90-second audio clip before the lift moves to the ground floor. 


Breastfeeding 

Breastfeeding is welcomed throughout the site. 


Dogs 

We are a dog-friendly museum. Assistance dogs and family pets are welcome at Hexham Old Gaol.


Café 

There is no café on site but there are a good range of places to eat, or have a picnic in Hexham town centre. 


Toilets and baby changing

There are no toilets and baby changing facilities on site. 

The nearest public toilets and standard accessible toilets are at Wentworth car park, a three minute walk from the museum. 

The nearest Changing Places toilet is in Tesco Extra, Hexham, approximately a six-minute walk from the museum. 


Visitor Map

You can download a detailed, accessible map of Hexham Old Gaol here


Getting here

By car

We’re located in Hexham Town Centre, behind the Market Place.

If you’re using a Sat Nav, you can use the postcode, NE46 1QE for Wentworth car park, which is a three-minute walk from the museum.  

Please follow the brown and white tourist road signs and black finger posts.  

Car parking

There is no on-site car park. 

The nearest car park is at Market Place, which is a one-minute walk from the museum. You can park for up to one hour with a Northumberland parking disc, but spaces are limited. There are two Blue Badge spaces at Market Place.  

Wentworth Car Park (NE46 1QE), located just a short 3 to 5-minute walk from the historic site. Parking here is free, but you must display a valid Northumberland Parking Disc.

Several other parking options are available within a 5 to 10-minute walk of the Old Gaol. You can explore options here.

Parking discs costs £1 and are available from libraries, the Tourist Information Centre, local businesses and some car parks have a disc dispenser. 

There is a coach dropping off point at Hexham Abbey and level access from there to the museum.  

Pay and display coach parking can be found at Wentworth car park. 

On foot

Hexham Old Gaol is located approximately an eight-minute walk from Hexham Train Station and a six-minute walk from Hexham Bus Station to the museum.  

By cycling

Cycle path National Route 72, called Hadrian’s Cycleway runs on-road from Hastwhistle and Prudhoe. Bikes can be locked at Hexham Abbey. The Sandstone Way runs down from Berwick-upon-Tweed. Plan your cycle route here.

There are cycling facilities located around Hexham including the Market Place. 


We're part of Days Out by Bus campaign

By bus

Stagecoach operates the number 685 bus from Newcastle Eldon Square to Hexham Bus Station which takes approximately 55 minutes. 

For more information about this service and to find alternative services, check the Stagecoach journey planner.

If you’re travelling from elsewhere in the region or further afield, please visit the Travel North East website for more information about public transport:

During the school holidays, kids go free! Up to three children aged 11 and under can travel for free on the bus when accompanied by a fare-paying adult. Learn more on the North East Combined Authority website.

By rail

Mainline rail connections to Newcastle upon Tyne arrive at Newcastle Central Station. 

Northern trains operate between Newcastle Central Station and Hexham Train Station. For more information and to plan your journey, visit Northern Railways.

Lumo is our national travel partner. Lumo is committed to providing sustainable train journeys - its trains are electric powered and 25 times cleaner than flying. 

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Buy train tickets from London, Edinburgh or Stevenage to Newcastle from Lumo. More information about Northern Rail train services to Newcastle Central Station. Buy train tickets with National Rail. Buy tickets with Trainline.