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Visit Hexham Old Gaol

Everything you need to help you plan a great day out to Hexham Old Gaol.

Visitor information

Opening times from 1 April 2026

Wednesday - Sunday, 10am - 4pm

Open every day of the bank holiday weekend this April. 


Hexham Old Gaol, Hall Gate, Hexham, NE46 1XD


Tel: (0191) 277 2422
Email: info@hexhamoldgaol.org.uk

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Admission

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Prices and booking

Adults (18 or over) - £8 (£7 without optional donation)

Concession (over 60s, disabled visitors* and Student Card holders) - £7 (£6 without optional donation) 

Under 18s - free 

* Free admission for accompanying carers 

Your ticket is an Annual Pass, which allows you to enjoy unlimited repeat visits for the next 12 months. 

You can purchase your Annual Pass on the day of your visit from the Welcome Desk, we accept cash and card payments. 

You can buy a day admission in our online shop and convert it to an Annual Pass on your next visit to Hexham Old Gaol free of charge. 

If you gift an Annual Pass, it isn't activated until their first visit to us. 


Group visits

Group bookings and coach tours are welcome. 

Advance bookings and coach tours benefit from: 

  • Concession group admission rates
  • Free group leader admission 
  • Free driver admission 
  • Guided tour times can be arranged outside of our usual tour times if required (we recommend this for larger groups) 

Group visits from care homes with accompanying carers are entitled to free visits but must book in advance. 

To book, please telephone (0191) 277 2422 or email info@hexhamoldgaol.org.uk 

To book a school group visit please see our Learning page. 

There is a coach dropping off point at Hexham Abbey and level access from there to the museum. 

Pay and display coach parking can be found at Wentworth Car Park. 


Visitor information

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Gift shop 

There is a small gift shop next to the Welcome Desk. You can also visit our online shop


Lifts

There is a wheelchair accessible glass lift which takes visitors to all floors. 

Visitors can view the Dungeon from the glass lift by pressing the 'D' button. The doors will not open, and visitors will hear a 90-second audio clip before the lift moves to the ground floor. 


Breastfeeding 

Breastfeeding is welcomed throughout the site. 


Dogs 

We are a dog-friendly museum. Assistance dogs and family pets are welcome at Hexham Old Gaol.


Café 

There is no café on site but there are a good range of places to eat, or have a picnic in Hexham town centre. 


Toilets and baby changing

There are no toilets and baby changing facilities on site. 

The nearest public toilets and standard accessible toilets are at Wentworth car park, a three minute walk from the museum. 

The nearest Changing Places toilet is in Tesco Extra, Hexham, approximately a six-minute walk from the museum. 


Visitor Map

You can download a detailed, accessible map of Hexham Old Gaol here